The Digital Agenda for Europe

_ Mariusz Maciejewski; Frédéric Gouardères. Strasbourg, October 2018.

Since 1995, information and communication technologies (ICTs) have driven productivity gains and growth in the EU[1]. The concept of ICTs covers a broad spectrum of technologies, ranging from information technology (IT) through telecommunications, broadcast media, and all types of audio and video processing and transmission to network-based control and monitoring functions. Over the past three decades, technological ‘convergence’ has been blurring the boundaries between telecommunications, broadcasting and IT. Although linear broadcasting continues to be the principal medium of information distribution and entertainment in Europe, more and more audiovisual content is available on demand, while exponential growth in 4G and 5G internet connectivity and the ‘internet of things’ (IoT) gives the internet an increasingly ubiquitous dimension. With a view to addressing the different challenges, the Commission launched the digital single market in 2015 to deliver the main legislative proposals set as priority, such as boosting e-commerce, copyright, audiovisuals, the telecoms review, ePrivacy, harmonisation of digital rights, affordable parcel delivery, harmonised VAT rules and cybersecurity.

Legal basis

While the Treaties do not contain any special provisions for ICTs, the EU may take relevant actions within the framework of sectoral and horizontal policies, such as: industrial policy (Article 173 TFEU); competition policy (Articles 101-109 TFEU); trade policy (Articles 206 and 207 TFEU); the trans-European networks (TENs) (Articles 170-172 TFEU); research and technological development and space (Articles 179-190 TFEU); the approximation of laws for improving the establishment and the functioning of the internal market (Article 114 TFEU); the free movement of goods (Articles 28, 30 and 34-35 TFEU); the free movement of people, services and capital (Articles 45-66 TFEU); education, vocational training, youth and sport (Articles 165 and 166 TFEU); and culture (Article 167 TFEU). These are all key elements for a Digital Europe.


Following up on the Lisbon Strategy, the Digital Agenda for Europe[2] (DAE) was conceived as one of the seven flagship initiatives of the Europe 2020 strategy adopted by the Commission. Published in May 2010, it sets out to define the key enabling role that the use of ICTs will have to play if Europe wants to succeed in its ambitions for 2020. In order to ensure a fair, open and secure digital environment, the Commission has consequently built the Digital Single Market Strategy on three pillars: providing better access for consumers and businesses to digital goods and services across Europe; creating the right conditions for digital networks and services to flourish and maximising the growth potential of the digital economy.


Since the opening up of the telecommunications market to full competition in 1 January 1998 and the beginning of its implementation, the Digital Single Market Strategy has delivered the main legislative proposals set out in it as priority.

First, to provide better access for consumers and businesses to digital goods and services across Europe, and to provide the EU with an advanced system of user rights and protection for consumers and businesses, including:

Lower prices for electronic communications[3], and the end of roaming charges on 14 June 2017 (‘Roam Like At Home’);[4]

Better internet connectivity for all with a comprehensive basic broadband coverage, mainly owing to developments in mobile and satellite broadband to develop a gigabit connectivity for all main socio-economic drivers with the harmonised use of the 470-790 MHz frequency band in the Union[5] and the opening up broadband for 5G mobile internet by 2020; a common EU calendar for a coordinated 5G commercial launch in 2020[6]; free Wi-Fi offered in hotspots to their citizens and visitors in public spaces everywhere in Europe through WiFi4EU;[7] high-quality 700 MHz band; a Connecting Europe Broadband Fund (support digital network infrastructures);

Better protection of consumers in telecommunications with legislation on privacy (Directive 2009/136/EC) and data protection (Directive 95/46/EC), further improved by the new regulatory framework on data protection (Regulation (EU) 2016/679 and Directive (EU) 2016/680)[8]); by strengthening the mandate of the European Network and Information Security Agency (ENISA)[9], after the adoption of Parliament’s resolution,[10] followed by the Commission’s proposal and the Tallinn Summit;[11] by creating an online platform for dispute resolution between consumers and online traders[12]; an online, a platform to help make internet governance implementation more democratic and user-friendly[13]; legislation on geo-blocking preventing direct and indirect discrimination based on the consumers’ nationality, place of residence or place of establishment in cross-border commercial transactions between traders and customers in the EU[14]; permitted uses in copyright for print-disabled persons; the 112 single European emergency number (Directive 2009/136/EC), the 116000 missing children helpline, the 116111 child helpline, and the 116123 emotional support helpline; and by providing the right to change fixed-line or mobile operator within one working day while still retaining one’s original phone number, i.e. number portability (Directive 2009/136/EC).

Second, in order to create the right conditions for digital networks and services to flourish at the EU level, the Body of European Regulators for Electronic Communications (BEREC) (see Regulation (EC) No 1211/2009) provides for cooperation between national regulators and the Commission, promoting best practice and common approaches, while at the same time avoiding inconsistent regulation that could risk distorting competition in the single market in telecommunications. As regards spectrum management, the multiannual radio spectrum policy programme sets out policy directions and objectives for the strategic planning and harmonisation of the radio spectrum, in order to ensure that the internal market functions in Union policy areas involving spectrum use, such as electronic communications, research, technological development and space, transport, energy, and audiovisual policies.

Third, the Digital Agenda for Europe aims at maximising the growth potential of the digital economy, by promoting digital skills and high performance computing, digitising industry and services, developing artificial intelligence and modernising public services[15]. New rules on portability of digital services have indeed been adopted to allow consumers who paid for online content services in their home country to access them when visiting another country within the EU and will start to be applied from 1 April 2018.[16]


[3]Regulation (EU) No 531/2012, OJ L 172, 30.6.2012, p. 10.
[4]Joint statement issued by the Maltese Presidency of the Council of the European Union, the European Parliament and the European Commission on 14 June 2017:
[5]Decision (EU) 2017/899 of 17 May 2017 on the use of the 470-790 MHz frequency band in the Union.
[6]COM(2016) 0588
[7]Adopted by the Council on 9 October 2017. Available at:
[9]Established under Regulation (EC) No 460/2004.
[10]Texts adopted, P7_TA(2013)0103.
[11]COM(2017) 0477
[12]The platform is accessible at: and additional information may be found at:
[13]The platform was launched by the Commission, in coordination with the Global Internet Policy Observatory (GIPO), on 22 April 2015.
[15]Estonian Prime Minister Jüri Ratas on the Tallinn Digital Summit.


Leave a Reply

Your email address will not be published. Required fields are marked *